Frequently Asked Questions
General Storage Questions
How can I feel confident my stored items will be safe?
TNT Self Storage is designed with security in mind. Our facility features secured gated entry, video surveillance, and bright lighting. These measures help create a clean and secure environment for your belongings.
When can I access my storage unit?
You can access your unit 7 days a week from 7 am to 7 pm, as long as your account is current. This makes it easy to stop by before work, after work, or on weekends.
Will I be locked into a long-term contract?
No. We offer flexible month-to-month rentals with no long-term commitments. You can store for as little or as long as you need.
Can I rent a storage unit online?
Yes, you can reserve and rent online anytime through our convenient online portal. If you have any questions about renting online, our friendly customer service team is here to help—just a call away.
Choosing the Right Storage Unit
What size storage unit do I need?
The right unit size depends on what you plan to store and how often you need access. We recommend making a quick list of your items before choosing a unit. If you’re unsure, our friendly customer support team can help you select a size that fits your needs without paying for unused space.
Should I choose indoor or drive-up storage?
If you need frequent access or are storing larger items, drive-up storage may be more convenient. For long-term storage, documents, or items you want protected from weather, indoor storage units are a popular option.
Personal and Business Storage
Is self storage only for personal use?
Not at all. Many customers use TNT Self Storage for business purposes, including inventory storage, tools and equipment, office furniture, and document storage. It’s often more affordable than commercial space and offers flexible terms.
What items can I store?
You can store most household, business, and personal items that are safe and legal. If you have questions about a specific item, contact us and we’ll be happy to confirm.
Insurance and Protection
Do I need insurance for my storage unit?
Yes. All tenants are required to have insurance coverage for stored items. You may use your own insurance if it meets our requirements or purchase a plan through us. Insurance helps protect your belongings in case of unexpected events.
Lease Terms and Billing
What are your self-storage lease terms?
We offer month-to-month rental agreements designed to support both short-term and long-term storage needs. There are no long-term commitments required.
Is there a minimum rental period?
A minimum rental period of one full month generally applies, even if storage is only needed for a shorter time.
How much notice is required to move out?
When you’re ready to move out, we typically ask for 10 to 15 days’ notice, depending on your rental agreement. Our team can walk you through the process when the time comes.
Can I prepay my storage rent?
Yes. While monthly billing is standard, prepayment options may be available. Prepaying can be a convenient way to simplify your account.
Can rental rates change over time?
Your rental rate is subject to adjustment over time. TNT Self Storage offers a 9-month price guarantee on standard rentals, providing peace of mind during the initial rental period. Move-in promotions are excluded.
Stop by our facility, reserve online, or contact us today with any questions.
